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Business processes include a variety of experts, different IT systems, and span through several organizations and locations.
This complexity makes it hard to accurately follow events on an operation level and the action is both time and labour intensive.
Slow and inefficient processes result in high costs for the company and can directly influence the performance of a company as a whole.
Analysis allows organizations to rapidly search, process and visualize big data sets in order to discover detailed information about structures and metrics of the business process.
With the help of new insights, you can now focus on crucial KPIs of the process and supervise it through the Operational Business Intelligence package. Accessible as a Dashboard on both desktop and mobile devices, it empowers you to be in control of operations form anywhere and at anytime.
visualization of de facto business process in the form of a workflow.
where are the deviations from business rules.
pinpointing unnecessary loops in the process.
throughput time of the process and benchmarking.
insight into informal organizational structures.
actual costs of a process.
mapping of a system for integration or migration.
Analysis show defacto process and enables automatization
Process speed and efficiency improves
Analytics becomes inevitable and enables process fine-tuning
Process mining disciplines people in the process
Analysis shows resources that need additional education to be more effective
Enables discovery and rewarding of the best individuals
Reducing exposure to risk in the business process context
Reveal the necessary upgrades to IT systems that support processes, such as prohibiting unauthorized actions and improving reporting
Increase financial stability and reduce the risk of fraud