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BUSINESS PROCESS MINING

The truth is in the logs.

See and understand the true picture of workflows in your company. The best way to achieve true process transparency.

THE CHALLENGE

Business processes include a variety of experts, different IT systems, and span through several organizations and locations.

This complexity makes it hard to accurately follow events on an operation level and the action is both time and labour intensive.

Slow and inefficient processes result in high costs for the company and can directly influence the performance of a company as a whole.

THE BENEFITS

Analysis allows organizations to rapidly search, process and visualize big data sets in order to discover detailed information about structures and metrics of the business process.

With the help of new insights, you can now focus on crucial KPIs of the process and supervise it through the Operational Business Intelligence package. Accessible as a Dashboard on both desktop and mobile devices, it empowers you to be in control of operations form anywhere and at anytime.

INSIGHTS FROM ANALYSIS

Process discovery

visualization of de facto business process in the form of a workflow.

Conformance checking

where are the deviations from business rules.

Bottleneck identification

pinpointing unnecessary loops in the process.

Performance

throughput time of the process and benchmarking.

Social network analysis

insight into informal organizational structures.

Cost analysis

actual costs of a process.

System scanning and auditing

mapping of a system for integration or migration.

BUSINESS BENEFITS

  1. PROCESS

    Analysis show defacto process and enables automatization

    Process speed and efficiency improves

    Analytics becomes inevitable and enables process fine-tuning

  2. PEOPLE

    Process mining disciplines people in the process

    Analysis shows resources that need additional education to be more effective

    Enables discovery and rewarding of the best individuals

  3. ENVIRONMENT

    Reducing exposure to risk in the business process context

  4. IT RESOURCES

    Reveal the necessary upgrades to IT systems that support processes, such as prohibiting unauthorized actions and improving reporting

  5. MANAGEMENT

    Increase financial stability and reduce the risk of fraud

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